You are the vendor in your client's compliance assessment
Your client is accountable for the personal information they hand you, and PIPEDA makes them responsible for the arrangement they have with you. That clause is about you. These are the four moments where it decides something, from the week you take a client on to the week you hand them back.
Answering a Client Security Questionnaire
A managed services provider is the vendor in their client's compliance assessment. What the questions ask, and what evidence answers them.
PIPEDA · AB PIPA · BC PIPA
A Breach at a Client: Who Notifies Whom
When a breach happens at a managed client, the reporting duty is the client's. What the provider owes, to whom, and in what order.
PIPEDA · AB PIPA · BC PIPA
Offboarding a Client: What Happens to Their Privacy Records
When a managed services relationship ends, the client's compliance records are theirs. What to hand over, what to delete, and what to keep.
PIPEDA · AB PIPA · BC PIPA
Onboarding a Client: The Privacy Questions Worth Asking in Week One
Six questions that decide what a managed services provider is taking on, and what the client is still accountable for after you arrive.
PIPEDA · AB PIPA · BC PIPA